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Pricing and Billing, CA Sales Tax, Charges and Refunds

Does my company have to pay sales tax?
  Does my company have to pay sales tax?

Our company is located in Rancho Cucamonga, California (San Bernardino County). Shipments to California destinations may incur sales tax according to the following rules:

Your transactions will not be charged sales tax if...
You have a valid California Resale Certificate on file with us.

Your transactions will be charged sales tax if...
You do not have a valid California Resale Certificate on file with us.

Drop Shipments...
The same rules apply as stated above. We are required by the Board of Equilization to collect sales tax if we are shipping to a California destination and we do not have a valid California Resale Certificate on file.

(A resale certificate for a state other than California does not qualify).

How will sales tax be calculated?

Our company is located in Rancho Cucamonga, California (San Bernardino County). The sales tax rate is 8.0% for shipments via common carrier to San Bernardino County. The sales tax rate is 7.5% for shipments via common carrier to destinations within California but outside of San Bernardino County.

For Drop Shipments...
Since January 1, 2001, the Board of Equilization has enforced Regulation 1706: Drop Shipments. In this regulation, a drop shipper is required to collect sales tax for shipments to California when a CA Resale Certificate is not on file. The calculation can be either based on the retail selling price or based on the wholesale price plus a 10% mark-up. We will use the wholesale price plus a 10% mark-up method for calculating sales tax.

For example, our wholesale customer in Arizona (who has a resale permit for Arizona) asks us to dropship a statue to Vermont. We would not charge sales tax because the shipment is being sent outside of California.

For example, the same wholesale customer in Arizona asks us to dropship a statue to Los Angeles. This customer has an Arizona resale permit but not a California resale permit. The wholesale price of the statue is $100. This is how we will calculate sales tax:

For a shipment to San Bernardino County:
$100 wholesale price + $10 (10% markup) x 8% = $8.80 CA Sales Tax

For a shipment in California but outside of San Bernardino County:
$100 wholesale price + $10 (10% markup) x 7.5% = $8.25 CA Sales Tax

To review the sales and use tax regulations for the State of California, please review Regulation 1706, Drop Shipments on the Board of Equalization website at: http://www.boe.ca.gov/formspubs/pub121/.
I have a question on my charges.
  Click the "My Account" link at the top left hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact our billing department for further assistance. Send an email to our help desk.
I need a copy of my receipt/invoice.
  Click the "My Account" link at the top right hand side of our site to print invoices.
When will my credit appear on my account?
  Credits usually take 5-8 business days from the time we receive your item(s).
When will my credit card be charged?
  Your credit card will be charged within 24 hours prior to shipment of your item(s).